Packed with features

Fully Hosted Online Ticketing and E-commerce


Merlin® hosts and maintains your online shop on secure servers that boast over 99% uptime, ensuring that you're always open for business 24/7!




Secure Payment Servers & Major Cards Accepted


Most major credit and debit cards are accepted, making sure that customers face no barriers to purchasing your products and tickets.




Sell Tickets | Events | Memberships & Products at the same time!


Merlin® is probably unique in the fact that we allow you to sell online tickets, memberships, specific event bookings and products all at the same time, in one simple transaction. This ability will increase your sales potential and broaden your online sales activity.




Total Control with Merlin Retail Manager and EPOS


Merlin® On-line comes FREE with every copy of Merlin® Retail and Venue Management System to give you total control over your business. All products are created and published within Merlin® to keep track of what you sell in store and online. This includes any other type of Customer Not Present sales you accept, such as mail order, catalogue or tele-sales. Full reporting and back office functionality is included as standard.




Gift Aid Enabled


When selling online, making the most out of your sales is vital and charitable organisations are no exception to this. Merlin® is fully Gift Aid ready and allows you to offer online customers the Gift Aid option during the checkout process. All details are collected and stored within Merlin® ready to claim back that much-needed extra 25%.




Full Support 24/7


With Merlin® you're never on your own. With manned phone lines 7 days a week and an online knowledge base which can answer most commonly asked questions as well as email support, Merlin® has you covered!